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Problem Note 51356: A "No language resources available" message occurs when you try to generate graph output in 64-bit SAS® 9.3 and SAS® 9.4 products

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If you use 64-bit SAS 9.3 and SAS 9.4 M3 products, such as SAS® 9.3 Foundation, SAS® Enterprise Guide, and SAS® Add-In for Microsoft Office, and you use these products to generate a graph output, an error might occur. The problem occurs if your Microsoft Windows regional setting is Arabic, Danish, Hungarian, Hebrew, Dutch, Norwegian, Swedish, or Turkish. A pop-up window containing this error occurs:

No language resources available

This problem does not occur with 32-bit SAS products.

To work around this issue, change the language environment as follows:

  1. Select Start ► Control panel ► Region and Language.
  2. In the Region and Language dialog box, click the Formats tab.
  3. From the Format drop-down menu, select English (United States).
  4. Click OK.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemBase SASMicrosoft Windows Server 2012 R2 Std9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 Datacenter9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2008 for x649.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 20089.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2008 R29.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2003 for x649.3_M29.3 TS1M2
Microsoft Windows Server 2003 Standard Edition9.3_M29.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition9.3_M29.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition9.3_M29.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Pro9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Enterprise x649.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Pro x649.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Pro 32-bit9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Enterprise x649.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft® Windows® for x649.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows Server 2012 Std9.3_M29.49.3 TS1M29.4 TS1M2
Microsoft Windows XP Professional9.3_M29.3 TS1M2
Windows 7 Enterprise 32 bit9.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Enterprise x649.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Home Premium 32 bit9.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Home Premium x649.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Professional 32 bit9.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Professional x649.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Ultimate 32 bit9.3_M29.49.3 TS1M29.4 TS1M2
Windows 7 Ultimate x649.3_M29.49.3 TS1M29.4 TS1M2
Windows Vista9.3_M29.3 TS1M2
Windows Vista for x649.3_M29.3 TS1M2
z/OS9.4_M39.4 TS1M3
z/OS 64-bit9.4_M39.4 TS1M3
64-bit Enabled AIX9.4_M39.4 TS1M3
64-bit Enabled Solaris9.4_M39.4 TS1M3
HP-UX IPF9.4_M39.4 TS1M3
Linux for x649.4_M39.4 TS1M3
Solaris for x649.4_M39.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.